Get answers by email fast, often within hours of sending a question depending on the time zone
You can count on quickly getting answers to the most complicated technical or advanced questions. Please don't hesitate to write even for small problems or doubts.
It always helps improve the documentation in the help file and on the web site. But if you want help with a lost license key or download, please use the automated web site support.avnitech.com (or support2.avnitech.com) first before writing to us.
Already contacted us and didn't get an answer within a day?
It's definitely a spam blocking problem with your mail server that blocked my answer. In that case, please write from another email address. Or, subscribe to a blog to make sure you are getting the email from our standard addresses.
Consult the docs or send a message from the following form
Please consult the help included with the program. If that doesn't help, please use the Contact form below to send us an email message. We reply to questions very fast depending on the time zone difference. At the maximum, it may take 24 hours on business days.
Want to redownload the software that you purchased?
Please visit the automated support web site support.avnitech.com (or support2.avnitech.com). There, you will be able to obtain the latest update that you are eligible for depending on your purchase date. The web site may also show you a special upgrade buying offer if your purchase is too old.
Problems sending message by the contact form?
You can also send email to me by making an email address this way: prefix "support at " to the web site address avnitech.com.